Ports Direct

Need help? Speak to
one of our advisors
0843 0843 003

Privacy Policy

Ports Direct takes your privacy seriously and this privacy statement discloses the privacy practices for Ports Direct.

Information Collection and Use

Ports Direct is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others unless explicitly stated in this document, otherwise agreed in writing with the person to whom the information refers or we are required to do so by law.

Provision of Services

In order to provide transport services to the user, Ports Direct has to provide limited information to operational partners, for example; to provide a door-to-door service Ports Direct need to provide the taxi operator with the users name and address. Ports Direct only provides such data as is operationally necessary for provision of services.

Contact and Order Forms

When completing the contact form, order forms, or other forms, the user volunteers their name and contact details. This data is transmitted to Ports Direct where it is used to process and respond to the user's enquiry or to fulfill their order. By submitting the form, the user agrees to this use of the volunteered data.

Links to Third Party Sites

This site, provided by Ports Direct, may provide links to third party sites. Ports Direct is not responsible for the privacy practices of third party sites. If you are unsure about any third party site, we recommend that you read their privacy policy before making further use of their site.

Log Files

Ports Direct uses IP addresses and browser type/version information to analyse trends/usage, administer the site and gather broad geographic information for aggregate use. None of the data collected is linked to personally identifiable information. Ports Direct may share summaries of our log file data with third parties. We will not share any data that could be identified with an individual person.

Cookies

Ports Direct uses cookies for some of it's functionality. The main cookie is used to help process inquiries and logins. Google Analytics also uses cookies as part of it's visitor analysis. None of the cookies used hold any personal information, they just make it possible to offer the features and to help Ports Direct to make improvements or additional features in the future. You can disable cookies in your browser settings but it may affect the behavior of this site. Your use of this site indicates your acceptance of this cookie policy.

On-Line Security

Ports Direct takes your on-line security seriously.

Information Collection and Use

Ports Direct makes every effort to ensure your privacy and security whilst using our services. Other than for operational reasons, Ports Direct does not share your personal data with 3rd parties. Our Privacy Policy is available on-line.

On-Line Payments

When you book your cruise transport with Ports Direct, you have the option of paying on-line. Our payment pages are hosted by Barclays Bank and secured with SSL encryption. When you pay on-line, you provide your card details directly to the bank. At no time are they known to, or stored by, Ports Direct or it's systems.

If you prefer to pay by other means this can be arranged, please speak to a member of our customer services team on 0843 0843 003 if you have any queries or worries about on-line payments.

Password Security

When you place your first order with Ports Direct an account will be created for you. The login details for this account will be sent to you along with your order confirmation.

Do not share your login details with anyone. If you lose or forget your password you can request a new one from our login page.

At no time will any member of Ports Direct's staff ask you for your password. If anyone asks you for your password, do not tell them. If you suspect your account has been compromised, please contact a member of our customer services team on 0843 0843 003.

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info@portsdirect.co.uk
Ports Direct Limited
2nd Floor
83 High Street
Rayleigh
Essex
SS6 7EJ

Telephone
0843 0843 003
0044 (0)1268 747317 (outside of UK)

Fax
0843 0843 002

In an emergency you can contact Ports Direct on:
07765 324737

Please note that this number should only be used in an emergency situation.

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