We care what our customers think...

• Dear Ports Direct, Now we are home from our cruise I must write to express our thanks for your excellent service in getting us to Harwich on 29 May. The vehicle was on time, to the minute, a pleasant and helpful driver and a very comfortable... Margaret & Derek Mann,

• I am aware that people often complain about services but rarely give a compliment. I therefore wish to compliment you on the excellent service we received both from Karl Lapage who dealt with my query quickly, but also the driver who was very... Mrs Anne Sherman,

• I should like to record how very pleased I have been at the service provided by Ports Direct on our recent journey to and from Dover on the 4th and 11th July. Despite having to travel with other passengers from Cornwall our driver arrived exactly... Margaret J. LeM. Hutchesson (Mrs), Cornwall