We value our customers travel experience so much we do everything possible to ensure we live up to our proud reputation. If we can improve on our service, tell us, and we will do our best to make it happen as quickly as possible.
We ensure that the vehicles transferring our customers are clean, safe and driven by professional drivers.
Your driver will telephone you prior to collection to introduce themselves, putting your mind at rest that our driver will be there ready and waiting for you on the day.
We operate a 24hr duty controller so that if your vehicle does experience a problem during your cruise transfers and we need a replacement, we can use our resources to find a replacement quickly and efficiently, minimising any stress and concerns to our valued customers.
Dear Sirs Just a line to thank you for the cancellation document for my travel insurance claims form and for the very kind and helpful letter that accompanied it. Fate decreed that I can't go on this wonderful Canaries cruise (I've always wanted... (Miss) Jean Gordon Macleod,
Just to say we were delighted with your transport arrangements. The two drivers concerned were excellent and very helpful The vehicles both going to Dover and coming home were clean and very comfortable We would have no hesitation in using your... Sheila Cianchi,
As a travel agent I have provided my clients with transport to and from their cruise with Ports Direct since they began. The service has been reliable without exception and I am happy to recommend them” Sally - Susan Hampshire Travel,
0843 0843 003
0044 (0)1268 747317 (outside of UK)
0843 0843 002
In an emergency you can contact Ports Direct on:
Please note that this number should only be used in an emergency situation.