We value our customers travel experience so much we do everything possible to ensure we live up to our proud reputation. If we can improve on our service, tell us, and we will do our best to make it happen as quickly as possible.
We ensure that the vehicles transferring our customers are clean, safe and driven by professional drivers.
Your driver will telephone you prior to collection to introduce themselves, putting your mind at rest that our driver will be there ready and waiting for you on the day.
We operate a 24hr duty controller so that if your vehicle does experience a problem during your cruise transfers and we need a replacement, we can use our resources to find a replacement quickly and efficiently, minimising any stress and concerns to our valued customers.
Just to say we were delighted with your transport arrangements. The two drivers concerned were excellent and very helpful The vehicles both going to Dover and coming home were clean and very comfortable We would have no hesitation in using your... Sheila Cianchi,
Dear Ports Direct, Now we are home from our cruise I must write to express our thanks for your excellent service in getting us to Harwich on 29 May. The vehicle was on time, to the minute, a pleasant and helpful driver and a very comfortable... Margaret & Derek Mann,
Ports Direct offer a professional service to our clients, the transport is first class, punctual & comfortable for our clients journey no matter what the distance may be. They cater for the passengers needs in the best way possible. We would... Laura Grimmett - Cruise.co.uk,
0843 0843 003
0044 (0)1268 747317 (outside of UK)
0843 0843 002
In an emergency you can contact Ports Direct on:
Please note that this number should only be used in an emergency situation.