Ports Direct

We value our customers travel experience so much we do everything possible to ensure we live up to our proud reputation. If we can improve on our service, tell us, and we will do our best to make it happen as quickly as possible.

We ensure that the vehicles transferring our customers are clean, safe and driven by professional drivers.

Your driver will telephone you prior to collection to introduce themselves, putting your mind at rest that our driver will be there ready and waiting for you on the day.

We operate a 24hr duty controller so that if your vehicle does experience a problem during your cruise transfers and we need a replacement, we can use our resources to find a replacement quickly and efficiently, minimising any stress and concerns to our valued customers.

We care what our customers think...

May I take this opportunity to thank Ports Direct for excellent service. My first time with you, but not my last. The driver was excellent and attentive and our holiday started well thanks to him. His reassuring phone call a week before the cruise... Gill Davies,

Dear Ports Direct, Now we are home from our cruise I must write to express our thanks for your excellent service in getting us to Harwich on 29 May. The vehicle was on time, to the minute, a pleasant and helpful driver and a very comfortable... Margaret & Derek Mann,

I would just like to get a message to Tony one of your drivers to say a big Thank You for getting me to and from Dover He had such difficulties with the weather but managed it safely and on time. Suzette Langreiter, Nottingham

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We care about you

We care what our customers think...