Ports Direct

We value our customers travel experience so much we do everything possible to ensure we live up to our proud reputation. If we can improve on our service, tell us, and we will do our best to make it happen as quickly as possible.

We ensure that the vehicles transferring our customers are clean, safe and driven by professional drivers.

Your driver will telephone you prior to collection to introduce themselves, putting your mind at rest that our driver will be there ready and waiting for you on the day.

We operate a 24hr duty controller so that if your vehicle does experience a problem during your cruise transfers and we need a replacement, we can use our resources to find a replacement quickly and efficiently, minimising any stress and concerns to our valued customers.

We care what our customers think...

Just to say we were delighted with your transport arrangements. The two drivers concerned were excellent and very helpful The vehicles both going to Dover and coming home were clean and very comfortable We would have no hesitation in using your... Sheila Cianchi,

I am aware that people often complain about services but rarely give a compliment. I therefore wish to compliment you on the excellent service we received both from Karl Lapage who dealt with my query quickly, but also the driver who was very... Mrs Anne Sherman,

Just to say thank you for the very efficient service - it was the icing on the cake as far as the holiday went! No worry about timing, driving exceptionally good and pleasant, helpful drivers. Mary Maidment,

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We care about you

We care what our customers think...