Ports Direct

We value our customers travel experience so much we do everything possible to ensure we live up to our proud reputation. If we can improve on our service, tell us, and we will do our best to make it happen as quickly as possible.

We ensure that the vehicles transferring our customers are clean, safe and driven by professional drivers.

Your driver will telephone you prior to collection to introduce themselves, putting your mind at rest that our driver will be there ready and waiting for you on the day.

We operate a 24hr duty controller so that if your vehicle does experience a problem during your cruise transfers and we need a replacement, we can use our resources to find a replacement quickly and efficiently, minimising any stress and concerns to our valued customers.

We care what our customers think...

Just to say thank you for the very efficient service - it was the icing on the cake as far as the holiday went! No worry about timing, driving exceptionally good and pleasant, helpful drivers. Mary Maidment,

I would just like to get a message to Tony one of your drivers to say a big Thank You for getting me to and from Dover He had such difficulties with the weather but managed it safely and on time. Suzette Langreiter, Nottingham

Dear Sirs Just a line to thank you for the cancellation document for my travel insurance claims form and for the very kind and helpful letter that accompanied it. Fate decreed that I can't go on this wonderful Canaries cruise (I've always wanted... (Miss) Jean Gordon Macleod,

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We care about you

We care what our customers think...