We care what our customers think...

• I am aware that people often complain about services but rarely give a compliment. I therefore wish to compliment you on the excellent service we received both from Karl Lapage who dealt with my query quickly, but also the driver who was very... Mrs Anne Sherman,

• Having recently used your company to transport us to and from Dover, I would be grateful if you could pass on our thanks to the two drivers involved. The road conditions were not good, particularly on the way back, but they both did a very... Patricia Smith,

• May I take this opportunity to thank Ports Direct for excellent service. My first time with you, but not my last. The driver was excellent and attentive and our holiday started well thanks to him. His reassuring phone call a week before the cruise... Gill Davies,